Your Travel Questions, Answered by Let’s Travel Jindabyne
At Let’s Travel Jindabyne, we do more than create amazing holidays — we’re also here to be a trusted source of information and support for every traveller. If you have questions about our services, we’ve got the answers.
Browse through our most commonly asked questions below, and if you have a specific question you’d like answered, please call me — I’m always here to help.
Will it cost more to use a travel agent?
No! using a travel agent does not usually cost more.
At Let’s Travel Jindabyne, you pay the same as you would if you booked direct, and often even less.
Travel agents are paid by hotels, cruise lines, and tour operators, which means you receive expert advice, personalised planning, and support at no extra cost to you.
In many cases, you’ll also save money through exclusive industry rates, packaged deals, added bonuses, and special promotions that aren’t available online. Plus, you have the peace of mind of having a dedicated travel expert looking after your holiday from start to finish.
So no, it doesn’t cost more. You gain value, support, and insider knowledge without paying a cent extra.
Why should I use a travel agent?
Using a travel agent gives you expert advice, personalised planning, and support, at no extra cost.
You get access to exclusive deals, professional recommendations, and someone who handles all the details for you.
If anything changes or goes wrong, you have a real person ready to help, not a call centre.
It’s the easiest way to book a holiday with confidence, value, and peace of mind.
Is there cancellation fees or supplier charges?
Yes, most travel bookings do have cancellation fees or supplier charges, and these vary depending on the airline, hotel, cruise line, or tour operator.
Each supplier has its own rules, which can include:
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Non-refundable deposits
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Cancellation fees that increase closer to travel
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Change fees for adjusting dates or names
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Fare or rate differences if you modify a booking
At Let’s Travel Jindabyne, I’ll always explain the terms before you book so you know exactly what’s refundable and what isn’t. Travel insurance is also highly recommended, as it can protect you if you need to cancel unexpectedly.
What if I have to cancel or change my booking?
Sometimes unexpected things can happen when you travel, but I’m here to help every step of the way. If you need to cancel or change your booking, I’ll make the process as easy and stress-free as possible.
Most airlines, hotels, cruise lines, and tour operators have their own change and cancellation policies, which may include fees or non-refundable components. I’ll explain these terms when you book so you always know where you stand, and if plans change, I’ll go through each part of your trip with you.
If something unexpected happens, I can:
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Check what’s refundable
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Review any supplier fees
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Explore alternative dates or options
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Liaise directly with suppliers on your behalf
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Help you navigate travel insurance claims (if applicable)
You’re never on your own, you have support before, during, and after your trip.
Travel insurance is essential, and I’m always happy to help you arrange the right cover for your holiday with Let’s Travel Jindabyne.
Can you help me get a Visa ?
Yes, I can definitely help guide you through visa and eTA requirements for your trip.
Different countries have different entry rules. Some require a visa, while others use quick online authorisations such as:
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eTA (Canada)
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ESTA (United States)
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NZeTA (New Zealand)
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ETIAS (Europe – coming soon)
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UK ETA (United Kingdom – rolling out)
I’ll let you know exactly what you need for each destination, what documents are required, and how to apply. I can also send you the correct links and simple step-by-step instructions.
Some applications must be completed by the traveller personally, but I’ll make sure everything is clear, accurate, and stress-free.
You’ll always know what to do and when and I’m here to help every step of the way.
Do I need travel insurance?
Yes, travel insurance is essential for every trip. It protects you if something unexpected happens before or during your holiday, including cancellations, delays, medical emergencies, or lost luggage. This is especially important for ski holidays and cruise travel, where specific cover is required for snow sports, onboard medical care, and missed port calls.
Travel insurance is highly recommended, and you should always purchase cover when travelling.
For frequent travellers, annual multi-trip policies can be a cost-effective option, offering protection for every holiday you take throughout the year.
If you need assistance choosing the right policy, please contact us on (02) 6461 1013. I can help you understand your options and find the right level of protection for your ski trip, cruise, or any holiday you’re planning.
Let’s Travel Jindabyne offers travel insurance through:
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Cover-More Travel Insurance
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NIB Travel Insurance